Message from Cassava Republic
It has come to our attention that some copies of our book "I Do Not Come To You By Chance" have missing and duplicated pages. This is deeply unfortunate and upsetting for us. We work very hard to make our books both affordable and of the highest quality. We put a lot of effort into ensuring all our books are edited to the highest standards, and pay equal attention to cover design, paper quality, typesetting, glue-binding and so on. Our goal is that all our books are of global quality, providing an inspiring example to Nigerians and the world of what a Nigerian company can do, at the same time as publishing books that engage and transform society in positive ways.
We therefore understand and share in the disappointment of anyone who has bought a copy of Adaobi Nwaubani's book and found there to be missing or duplicated pages. This is neither a reflection on the state of Nigerian publishing, nor is it a reflection on our company. Nigerian publishers rely on the support of a book-buying readership, in the face of the absence of a publishing infrastructure in Nigeria. There are few good quality bookshops, no formal distribution systems and very few reliable printing companies in the country. At the same time, Cassava Republic has an excellent and growing reputation for delivering high quality and affordable books to the Nigerian marketplace.
It appears there was a faulty batch of the books delivered from our printer. We are now conducting an investigation into why this error happened and the return of any defective copy would be useful. As in the case of the recent iPhone 4, product defects can happen to any company at any time, no matter the efforts put into preventing the occurrence. Product defects are therefore not a uniquely Nigerian phenomenon.
Anyone who has bought a faulty copy of I Do Not Come To You By Chance will get a full refund and a free copy of the correctly paginated book. You can either return to the bookshop you bought the book from or call Kofo on 0806 594 0184 if you are in Lagos/South West or Silas 0704 151 2690 for Abuja and the North. If you take your book to the shop, they will check that it is a faulty copy, then issue a refund and provide you with a free copy of the correct version of the book.
We look forward to many more years of producing wonderful books for adults and children alike, with your continued support and constructive critique.
Kind regards
Cassava Republic Press
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5 comments:
How about:
We're very sorry if you got a copy of our book with duplicate or missing pages.
It will not happen again--those with such defective copies can call us or return the book for full refund and a free copy of the book.
Thanks.
(Protesting that this is not indicative of a defect in Nigerian publishing is unnecessary and smacks of guilt about sub-par Nigerian publishing.)
A bit too late. You create checks and balances to avoid this sort of thing exactly! Terribly unprofessional.
Good luck sorting it out.
LOL!! this is somewhat amusing, as i guess you are trying to patronise the naija printer. In future Jeremy use non-Nigerian printers. why do you think most of us who want serious stuff get it done outside? They are all talk and nothing to deliver.
Its becoming a pattern guys. Same with Abidemi's Kemi's diary.
You people should just keep quite. Kemi's Journal and Zack's Story were withdrawn from the market. Since then I know they print outside. You can never be too careful even if you publish abroad.
Our 10 woman bookclub is a proud recipent of free books for a year from a major publisher here because our group recieved a faulty copy. Once we alerted the publisher, they not only replaced them, they offered us our group a year's supply of any books in the historical romance genre.
Ok, I don't expect Cassava Republic to do the same. What you have done Jeremy is all that you can do. People should stop hating and thinking it is a pattern. Gliches happen all over the world. No big bloody deal. Like they said in the statement, let's stop making everything appear as if it is uniquely Nigerian. What is uniquely us is constantly bashing people who are trying to do good.
Adura
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